Policies
To ensure a smooth and respectful experience for all clients, please review the policies below prior to booking.
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All sessions must be booked through the website to secure your date and time.
A 50% deposit is required at the time of booking.
The remaining balance is due after the session is complete, unless otherwise stated.
Accepted payment methods include credit/debit card, Afterpay (where available), and in-person payments.
All transactions are final. Payments are non-refundable and non-transferable.
Coupon codes may not be used in combination with Afterpay.
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Each client is allowed one reschedule per booking.
Reschedules must be requested at least 72 hours prior to the scheduled session time.
Any reschedule request made within 72 hours of the session will require a $100 reschedule fee.
After one reschedule, a new deposit is required to rebook.
Cancellations forfeit all payments made.
Once a session is cancelled, cancellations cannot be undone.
Special sessions or promotional bookings may have different reschedule terms.to the session through formal consultation.
Standard sessions receive creative guidance on the day of the shoot.
Clients needing pre-session planning should upgrade to a Premium Package.
Tip: Bringing a digital mood board or inspiration images helps ensure the best setup and editing style for your vision.
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Please arrive camera-ready. Hair, makeup, outfit changes, setup, and breakdown time are included in your booked session time.
Late arrivals will reduce your session time accordingly.
Same-day extensions cannot be guaranteed.
If availability allows, session extensions may be added for a $100 extension fee, paid upfront.
Sessions extending past 8:00 PM incur an after-hours fee of $150.
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Outdoor sessions are weather-dependent. In the event of unsafe or unsuitable weather conditions, sessions will be rescheduled at no additional cost.
Weather-related reschedules do not qualify for refunds.
The reschedule fee will be waived when cancellation is initiated by the studio for weather reasons.
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All images are delivered digitally via email with download instructions.
Estimated turnaround times:
Portrait sessions: 8 days
Video projects: 14 days
Wedding galleries: 14 days
Rush delivery is available for $100:
Unedited images delivered same day
Edited images delivered within 1–3 days (2–3 days for graphic edits)
Clients receive personal usage rights. Images may not be resold or used for commercial purposes without written permission.
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Each serviced client may bring up to two unserviced guests.
Guests must respect staff, equipment, and studio space.
Disruptive behavior may result in removal from the session.