FAQ! Need Help?
Our customer service team are receiving a lot of contact at the moment, please look at the below questions to see if we can help you !
-
The best way to choose a package is based on prep time, outfits, and overall project size.
Shorter sessions are ideal for simple portraits or individuals needing minimal prep.
Longer sessions work best for groups, multiple outfits, props, or detailed concepts.
Boutiques are excluded from outfit limits but must book a minimum of one hour for up to six outfits. Projects requiring more than six outfits will need additional time.
If you need creative input, styling, or set design prior to your session, a Premium Package is required.
-
Yes — posing is fully guided unless requested otherwise.
Premium Packages include creative direction and styling support prior to the session through formal consultation.
Standard sessions receive creative guidance on the day of the shoot.
Clients needing pre-session planning should upgrade to a Premium Package.
Tip: Bringing a digital mood board or inspiration images helps ensure the best setup and editing style for your vision.
-
Clients are welcome to use in-house props, backdrops, and items from the client wardrobe during standard sessions.
Availability varies seasonally.
For current options, please visit Studio Resources.Clients are also welcome to bring their own props.
Premium Packages may include custom sets, styling, or specialty props discussed in advance.
-
Makeup services include a full face of full-coverage makeup and lashes.
Makeup must be booked separately from photography sessions.
If you arrive more than 15 minutes late for a makeup appointment, rescheduling is required along with a $50 convenience fee.
If makeup cannot be accommodated due to late arrival, both services may be rescheduled with applicable fees.
-
Sessions with children are approached with patience and flexibility.
Children are never forced to pose.
Limited child-specific props are included with standard sessions.
Premium Packages are recommended for families needing full setup and styling support.
Tip: Booking sessions during times when children are rested and fed leads to the best experience.
-
Yes. Each serviced client may bring up to two unserviced guests. All guests must respect the studio environment.